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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mark Andersen

Mark Andersen

September 16, 2024

5  out of  5
rating by Mark Andersen
"Alex Westhoff was easy and great to work with. He has amazing response time and focused on our needs."
We responded:
"Thanks Mark, for the review. We appreciate it and appreciate your business. "
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Brooke Welter

September 9, 2024

5  out of  5
rating by Brooke Welter
"Alex was very helpful and helped make the switch to State Farm fast and easy."
We responded:
"Thank you, Brooke for taking the time to provide us a review. It is awesome to hear you had a good experience with Alex. Welcome to our agency. "
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Charles DeWilde

August 28, 2024

5  out of  5
rating by Charles DeWilde
"We appreciated Alex's help in giving us quotes for our homeowners and vehicle insurance. He presented our insurance options very clearly. HIs response to questions during and after the transaction was prompt and sincere. We would recommend him without reservation."
We responded:
"Thank you, Charles for providing Alex and our agency a review. We very much appreciate it. And thank you for giving us the opportunity to help with your insurance plan. "
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Patrizia Zanella

August 23, 2024

5  out of  5
rating by Patrizia Zanella
"very helpful and speedy communication"
We responded:
"Thank you for the review Patrizia. We appreciate your business. "
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Robert Sanderson

August 21, 2024

5  out of  5
rating by Robert Sanderson
"Alex Westhoff was extremely helpful and accommodating with my insurance needs for a new home build. He followed up quickly, answered my questions, and was committed to getting me what I needed. I would recommend Alex to anyone needing home insurance."
We responded:
"Hi Robert, thank you for recommending Alex. We appreciate your business and you taking the time to provide us with a review. "
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Garrett Baer

August 21, 2024

5  out of  5
rating by Garrett Baer
"JP & Alex were both super helpful getting a policy added to my account, and making sure all of my questions were answered. I have been with the Woodworth office for about a year and half now and always had a great experience."
We responded:
"Thank you, Garrett for the review. We are always here to help and make sure you get answers to all your questions. We love speaking with our customers. Thank you again for taking the time to give us a review. "
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Nathan Creasy

August 16, 2024

5  out of  5
rating by Nathan Creasy
"Very professional, very quick about getting me a quote and breaking down all the information on how to best proceed about getting a policy. Knowledgeable individual."
We responded:
"Hi Nathan, thank you for taking the time to leave us a review. I appreciate you joining our agency. "
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Luke Klassy

August 14, 2024

5  out of  5
rating by Luke Klassy
"Efficient & honest team - Alex helped us throughout the process with pricing multiple different coverage options for auto and home. Definitely a more “mom and pop” feel to insurance vs the other large players."
We responded:
"I like the "mom and pop" description Luke. Thank you for sharing your experience with our agency and the kind words for Alex. We very much do appreciate the review. "
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Heather Wingate

August 12, 2024

5  out of  5
rating by Heather Wingate
"David was responsive to out needs and made it easy for us to switch home insurance carriers. Thank you, David!"
We responded:
"Thank you, Heather for the review. It really helps us out and we appreciate it. "
Profile photo of Amber Nicohle

Amber Nicohle

August 9, 2024

5  out of  5
rating by Amber Nicohle
"Alex has been great to work with. He reduced our homeowners policy by over $1400 and year and got us TONS more coverage. This was after getting several quotes from other places. He has local knowledge and expertise to make sure you have everything you need. I will refer anyone and everyone I can!"
We responded:
"Hello Amber, thank you for the review. It's awesome to hear we were able to provide more value with your insurance plan. Alex is an expert in insurance and all things Central Oregon. Thank you again. "
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karyl gothe

August 8, 2024

5  out of  5
rating by karyl gothe
"Alex did a great job explaining coverages. He thoroughly knows the insurance business and is professional and personable. Excellent member of your team!"
We responded:
"Thank you Karyl for taking the time to leave Alex and our agency a review. It was great to speak with you and I appreciate you reaching out. "
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Peg Humphreys

July 27, 2024

5  out of  5
rating by Peg Humphreys
"Alex did an excellent job of explaining the policies, coverage and pricing. He was very patient and answered questions knowledgeably!"
We responded:
"Hi Peg, thank you for taking the time to provide us a 5 Star review! "
Profile photo of Ashley Llewellyn

Ashley Llewellyn

July 25, 2024

5  out of  5
rating by Ashley Llewellyn
"We couldn't be happier with the service we received from Alex at State Farm. As first-time homebuyers, we were navigating a lot of new territory, and Alex made the process so much easier. He helped us secure both home and auto insurance, providing clear explanations and great advice tailored to our needs. Alex is incredibly easy to talk to and always takes the time to answer our questions thoroughly. He also gave us excellent insights about the area in Oregon we are moving to which is invaluable as we settle into our new home. We highly recommend Alex for anyone looking for a knowledgeable and personable insurance agent. Thank you, Alex, for your outstanding service! -Andrew and Ashley"
We responded:
"Thank you, Ashley and Andrew, for the very kind words about Alex. Alex's experience in, and knowledge of, the insurance industry allows him to make the best possible recommendations for how our clients can protect themselves and their assets. Having lived in Bend for as long as he has makes him a great resource for all things Central Oregon. Thank you for taking the time to leave Alex and our agency a review and thank you for trusting us with your insurance plan. "
Profile photo of Gil MacDougall

Gil MacDougall

July 25, 2024

5  out of  5
rating by Gil MacDougall
"I dealt exclusively with Mr. Alex Westhoff. He was knowledgeable and guided me through the various vehicle policies that were available to me. Explained the pros/cons on issues. Nothing but good to say."
We responded:
"Thank you, Gil, for the review. Alex always does a great job giving our clients all the information they need to make the best possible decision for themself. Everyone is a little different on what is important to them and what they want to protect. Thank you for allowing our agency to assist you with your insurance. "
Profile photo of Leslie McIntyre

Leslie McIntyre

July 18, 2024

5  out of  5
rating by Leslie McIntyre
"Alex Westhoff was very helpful in clarifying our insurance rates, telling us the advantages of bundling home/auto for discounts, and gving us the best rates for both after talking to multiple different companies. He was also able to bind coverage with an insurance renewal deadline we were facing right on time. Thank you."
We responded:
"Hi Leslie, thank you for the review. It's great to hear Alex was able to help you in a timely manner. Welcome to our agency!"
Profile photo of Barry Raymond

Barry Raymond

July 18, 2024

5  out of  5
rating by Barry Raymond
"Alex has been very helpful in setting up my house insurance. He clearly explains all the features and setps."
We responded:
"Thank you Barry for the review. I appreciate you taking the time and I am very happy to hear you had a good experience with Alex. "
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Marlys Lawry

July 14, 2024

5  out of  5
rating by Marlys Lawry
"Alex Westhoff was great to work with. He was very professional, friendly, and quick to respond to our questions. He made it quite easy to switch our coverage to State Farm. Thank you, Alex!"
We responded:
"Thank you Marlys for the review. It is awesome to hear you had a good experience with Alex. "
Profile photo of Stacey Wilkinson

Stacey Wilkinson

June 26, 2024

5  out of  5
rating by Stacey Wilkinson
"Very patient and helpful setting up our new home and auto policies with good advice on the coverage."
We responded:
"Thank you Stacey for the review. Welcome to our agency! "
Profile photo of Corina Carroll

Corina Carroll

June 20, 2024

5  out of  5
rating by Corina Carroll
"I recently had the pleasure of working with Alex Westhoff to secure insurance for my home, and I couldn't be more satisfied with the experience. From the initial consultation to the finalization of my policies, Alex demonstrated exceptional professionalism, knowledge, and customer service. Alex took the time to thoroughly explain the different coverage options available, ensuring I understood the benefits and limitations of each. He patiently answered all of my questions and provided clear, honest recommendations tailored to my specific needs and budget. What impressed me most was Alex's dedication to finding the best possible coverage at competitive rates. He diligently compared policies from various insurers, ultimately securing a package that offered excellent value and comprehensive protection. It was a pleasure!"
We responded:
"Hello Corina, thank you for providing us a review and sharing your experience with Alex. We are very lucky to have Alex as one of our team members."
Profile photo of Tim Pfiffner

Tim Pfiffner

June 20, 2024

5  out of  5
rating by Tim Pfiffner
"I just had the pleasure of working with Alex Westhoff to onboard me onto State farm insurance services. Its the best onboarding experience I have ever had, and I highly recommend his team if you are looking for new insurance options."
We responded:
"Thank you, Tim, for the review. We try to make it easy to transition from other insurance companies to State Farm. I am very happy to hear your onboarding experience was a good one. "
Profile photo of Kimberly Sanders

Kimberly Sanders

June 14, 2024

5  out of  5
rating by Kimberly Sanders
"Great Agent...did his homwork on my previous coverages...very friendly and helpful and knowledgeable..."
We responded:
"Thank you Kimberly for the review. We very much do appreciate it and welcome to our agency. "
Profile photo of Lorisa Gardner

Lorisa Gardner

June 13, 2024

5  out of  5
rating by Lorisa Gardner
"Very helpful and knowledgeable."
We responded:
"Thank you Lorisa for the review. I appreciate your time in providing one for our agency. Cheers! "
Profile photo of Terry Hardin

Terry Hardin

June 13, 2024

5  out of  5
rating by Terry Hardin
"This agency was recommended by a friend who also saw her insurance rates almost double for no apparent reason. She was right! DJ was very helpful, knowledgeable, responsive, professional, kind, and answered any questions I had. Everything was handled in a timely fashion. I got better coverage for a better price than I had from my previous agency. Very happy with my experience."
We responded:
"We very much appreciate when our clients refer their friends and family members to us. This is the primary way we grow our agency. Thank you Terry, for giving us the opportunity to help with your insurance plan and taking the time to leave us a review. "
Profile photo of Steven Estill

Steven Estill

June 12, 2024

5  out of  5
rating by Steven Estill
"Alex was very helpful in working with us on getting us all set us with our insurance."
We responded:
"Hi Steven, thank you for the review and 5 stars. We are very happy to have you join our agency. "
Profile photo of Avian Brown

Avian Brown

June 6, 2024

4  out of  5
rating by Avian Brown
"Alex was knowledgeable, personable, and helpful."
We responded:
"Hello Avian, thank you for the review. I am sorry we weren't able to meet your expectations and provide the experience we strive for with every interaction. I would love to hear how we could have provided you with a better level of service. Feel free to contact me directly so we can discuss. I appreciate your business and welcome you to our agency. "